Who manufactures the Venus MS scooters?
by Kathryn
(Gainesville, FL)
I am having a lot of problems with my 2008 Venus MS, which I bought brand new last August. The dealership where I purchased it is not doing much to help, other than tell me that I don't know what I'm doing.
Within two months of purchase, it wouldn't start unless the gas tank was completely full. Then, it quit working completely. They looked it over and said that there was nothing wrong.
I paid to have the valves adjusted (less than 400
miles), they brought it back (pick up and delivery fee), and it quit again the next day. They took it back, told me there was nothing wrong, then said that the wire harness needed to be replaced and needed a new battery. Ordered it, said it was the wrong harness. Retrofitted it to my model and brought it back (pick up and delivery fee). It quit working after a month.
They won't replace it. They won't trade it for another one. I keep spending money on pick up and delivery. Now, the owner is telling me that they don't make the wire harness for the 2008 Venus MS anymore.
I want to write the manufacturer, but I don't know who to contact. Can you help? Thanks!
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