Review of PowerRideOutlet.com

by TOM L.
(IL.)

My scooter

Here is my review of www.powerrideoutlet.com... They are great. They have very low prices and great support. One week delivery. They have always been there when I needed them.

A++++++++++++++

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Oct 18, 2016
Rating

😡😠😡😠 They Stole My Money!! NEW
by: Monica

Power Ride Outlet stole my money!! I have no product and I have no refund !! I ordered two bikes 8-19-16. My debit card was hack once I ordered online from power ride outlet. My bank stopped the first transaction !! So power ride outlet suggested I do a bank to bank transaction and save 3%. In which I did . They have $3,142.24 of my money. I can't get in contact with the company . The phone lines are down . They do not respond to voice messages, emails or chat line messages. I have reported them to the BBB. This is so unjust and unfair!! Why does this company treat customers like this and get away with it!! They should be arrested for fraud and money embezzlement!! I want a full refund transferred back into my account!! I do not want anything from Power ride outlet except my money!! This company is not creditable or trustworthy!! They lie and steal!! I have reported them to the BBB!! Being that they do not respond I will file a police report as well!! This mistreatment and dishonesty needs to stop!! My order # 132285 I would give power ride outlet 0 stars !!😡😠

Sep 20, 2016
Rating

DON'T USE THIS COMPANY NEW
by: Anonymous

I have never transacted with a more incompetent company. Zero followthrough. Zero communication. In spite of being in touch over the past week after speaking with a supervisor who waived the additional $67 in shipping, the order still wasn't shipped. This of course was after it still hadn't been shipped after a week of placing the order. Then the lady who I talked to because it wasn't shipped said the supervisor wasn't in the office, but would talk to him when he got in. While this is poor practice anyway since he could have just being called given the inconvenience that I have had with the order in the first place, STILL nothing was done even once he was in the office. Fast forward to yesterday when I called at business open and was told I would receive a tracking order and the moped was going out today. That never happened. Fast forward to business close when I called the same day to confirm I would receive an email. That didn't happen. Implement a training plan. Also, the online chat is worse than your phone service, which is surprising since the company by and large has no customer service skills on the phone and puts customers on endless waits. I guess it is better than no response on the chat. Avoid this company at all costs.

Jun 10, 2016
Rating

Never Shop at Power Ride Outlet! NEW
by: Anonymous

I placed my order for 6 mopeds at the end of February. I wa stops that since my debit card billing address was different from my mailing address I would have to send them a copy of my ID and a copy of my card front and back. My mailings address and billing address is and was the same address. Then they sent me a document to sign stating that I did authorized them to withdraw the money for my purchase. Once that was verified they wanted to do a double check that I was really really using my own account by taking .48 from my account and having me tell them the amount they had withdrew. Once I had thoroughly proved that I was me and using my own account I was told that the model that I wanted was on back order. I said okay I really want those mopeds so I will wait and order them once they are in. The following day they withdrew the money from my account again. Two weeks later I called them and asked about my order. I was told that it would be another month and a half until the moped style that I ordered got to them so they could send them to me. At that point I asked them why didn't anyone contact me and give me a heads up about the time frame. I requested they refunded my money and I would purchase the mopeds once in stock like I had earlier said. I was told okay they would send my account over for a refund. Over a week later I called back because the money sill had not reached my account. This time I was told that it had been sent over and should reach my account in 48 hours. The next week I called In and requested to speak with the manager. He wasn't in so I asked for his email address. I emailed him requesting my money to be put back into my account. I then received a email from the manager offering me other mopeds in place of the ones I ordered. I told him no thank you I chose the ones that I wanted for all of the options that they offered. He then sent me several other offers in which I turned down and requested the mopeds that I had ordered or a refund. About three weeks more of me calling and being put on hold until the store closes without anyone ever coming back to the phone. I decided I no longer wanted to do business with Power ride outlet. And said I want a refund and I will purchase my mopeds with another company. I no longer trust them as a competent business. I received an email from the manager saying my mopeds were now In and ready to ship. If I wanted to cancel it would be a 6% charge. I was told that I would receive an order cancellation form to fill in and send back once they had received that, They would process my refund. The following day I called back because I had not yet received the emailed cancellation request form as promised. After an hour and a half hold I was finally able to speak with someone(Amber I believe) whom said she would email it to me and I should receive it In a hour. I didn't receive it in an hour so I called back, while on hold the email came in. It was a document for me to sign agreeing to allow power ride outlets to keep $274 of my money for a cancellation fee. I immediately emailed them back stating they could not have any of my money. So I called them and told to send my mopeds because there was no way I was going to pay a cancellation fee when they have had my money over 2 months. I was told they were going to check with the dock and have it sent out. The following week I called to check on my order and was told that it didn't go out yet because I said I wanted a refund. I told them after that I said I wanted what I paid for. I was put on hold for almost an hour. Amber apologize for the wait but said she still couldn't figure it out so she would call me back. A half hour before they closed I called back, the person whom answerd the phone said please hold Ella Someone will be right with you. But they never came back. Anyways this has happen several times since and another two weeks has passed. I ordered my mopeds around February 20th and it is now June 10th No mopeds! Now they are telling me I have to pay more money to receive my mopeds as the quote that I originally received is no longer valid.

Jun 10, 2016
Rating

Power Ride Outlet is Ran by Thieves! NEW
by: Anonymous

Never Order From Power Ride Outlet! That company will give you nothing but drama!

Jan 22, 2016
Rating

I'm willing to try Chinese. NEW
by: Anonymous

The thing about Chinese scooters seems to be some need an ability to work on them. Maybe 50% have no problems and 30-40% need minor to moderate work after a good PDI is done. If you don't know what this is or what to do, check Youtube for videos. Afterwards regular changes of engine and gear oil should keep it going. And maybe 5-10% of people get lemons that require extensive work beyond what they should be able to do and need a refund or a mechanic on the phone or to the least, reimbursement of work done by an independent mechanic who the owner can take the scooter to. But my bank account tells me to go Chinese and watch Youtube and read what I can about working on Chinese scooters. There really is quite a lot of video help available.

Sep 30, 2014
Rating

YOU ARE ALL WRONG NEW
by: Tom

ALL YOU PEOPLE PUTTING DOWN CHINESE SCOOTERS ARE PEOPLE WHO DONT KNOW WHAT THEY ARE TALKING ABOUT. THESE SCOOTERS ARE GREAT WITH A GREAT PRICE. JUST A FEW SIMPLE THINHS YOU NEED TO DO AND YOU WILL HAVE YEARS OF GREAT SCOOT'N. 1, BEFORE YOU EVEN START THE SCOOTER CHANGE THE MOTOR AND GEAR OIL. 2, IF WATER COOLED FLUSH AND FILL WITH ANTIFREEZE,3 REPLACE ALL THE FUEL AND VACUME LINES. THIS STEP IS WHAT WILL GIVE PEOPLE THE MOST TROUBLE IF YOU DONT. THE STOCK LINES ARE NOT RE ENFORCED AND COLLAPSE WITH SUCTION. THESE SIMPLE TASKS ARE ALL YOU NEED TO DO FOR CARE FREE SCOOT'N. PEOPLE HAVE NO IDEA WHWN IT COMES TO MAINTENANCE AND WILL BELIEVE A MECHANIC WHO WILL TELL THEM ALL KINDS OF BS JUST TO GET YOUR MONEY. I HAVE 4 SCOOTERS FROM POWER RIDE OUTLET AND THEY ARE ALL RUNNING GREAT, EVEN MY 2005 250cc MC-250-54B THAT HAS 44,987 MILES.

Sep 29, 2014
Rating

beware NEW
by: chuck

You are on your own if you buy from them or any company like them !!!! I have over 40 hours of repairs and over 200.00 in aditional parts that I had to do on the bike I bought them. If I had to pay a shop 75.00 an hour to try to do all the repairs it needed I would be broke !! Its just not this company, Its all of these companys that sell these type of scooters. You are on your own when you buy one!!! Better off buying a name brand used one and will spend a lot less money in the long run and still have some resale value.

Sep 29, 2014
Rating

Mar 21, 2014
Rating

scammers NEW
by: Terry D 114439

Bought 2 scooters. After 1 week of no shipping update and 3 call and emails they finally told me one was out of stock and they were sending a different one. Another week they finally arrived, one slightly damaged. After 2 more weeks and numerous calls I was given 3 different dates that my Certificates or origin were mailed BS. You cant register these with out them. Finally after disputing the charges they threw them in the mail, post mark shows it. The 50cc will not run above 15mph, they sent me a new carb to try, no help, they had me remove the airbox, this helps but not a solution. Now they refuse to replace the scooter, I have the charge disputed but they don't care. Total lack of service. Im sure they will try and spin the story

Jan 12, 2014
Rating

inferior product, no warranty, no one will help NEW
by: Anonymous

I bought a bike from poweride outlet. It did not work when it arrived at my house. They would not fix it and it was under warranty. I had to pay to get it fixed and it continues to break down about every month. The people at the 800 number will not help nor would a manager. They all blame the person riding it. Your doing this your doing that you don't know how to work it. Bottom line....the motorcycle does not run. $1800 down the drain. I've got no transportation to my job. I lost my job, no working bike and no public transportation to the job. The Power Ride Company is a scam...there is no warranty and they sell inferior bikes. I WOULD NEVER BUY ANYTHING FROM THEM AND YOU SHOULDN'T EITHER. PLEASE HEED MY WARNING. THEY SELL INFERIOR PRODUCTS AND THERE IS ABSOLUTELY NO WARRANTY OR REPAIRS IF IT DOESN'T WORK. YOUR CREDIT CARD COMPANIES WHO OFFER WARRANTIES ON THINGS YOU BUY WILL NOT COVER THESE BIKES!!!!!! Please do not buy from them.

Apr 10, 2013
Rating

Happyt NEW
by: Anonymous

I bought a 150cc Znen from PowerRideOutlet. They sent it exactly as they promised, it runs well, looks good, rides and runs smoothly, and when I have had beginner questions, they have been there for me. What more can I ask? I am so happy with my purchase.

Mar 06, 2012
Rating

DEAR ANONYYMOUS
by: TOM L.

Check out the web site your self. Its all true, I paid by wire transfer and got a extra 3% off. I paid $1209.00 for a 2011 mc-46y-150 delivered to my home with a tail gate, 7 days to get the scooter, they are in california and i live in illinois, it came with a scratched windshield, I had a new one in 4 days.

Mar 06, 2012
Rating

fake
by: Anonymous

fake comments, don't believe

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